Infuse your organization with new levels of customer/constituent intelligence using Microsoft Dynamics CRM solution that gives every customer/constituent-facing employee the information they need to truly impress customers/constituents.
With Microsoft CRM, you can create a centralized repository of customer/constituent data that sits neatly alongside Microsoft Office and Microsoft Office Outlook?the applications your employees probably use every day.
From Outlook, employees access Microsoft CRM sales, marketing, and customer service modules to make decisions, solve problems, and get strategic views of the Organization. It?s CRM that works very well because it works the way your users already do, works the way your business already does, and works the way technology should.
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| Opportunity View from Outlook |
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| Service Dispatch View from Outlook |
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Tight integration with Microsoft Office and Outlook
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Quick and easy access to your data through context-sensitive information
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Fully customizable workspaces
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Powerful reporting and analysis tools
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Great mobile support allowing instant access from any PDA, laptop, or browser
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